Refund Policy

1. Digital Products

Because digital files can be downloaded and kept as soon as an order is complete, we don't offer refunds if you change your mind after buying. Please check the product description, the preview images, the paper sizes and the free version (where there is one) before you buy.

2. When We Will Fix or Refund Your Order

Tell us within 14 days of your purchase and we will send a corrected file or refund you in full if:

• a file is damaged, incomplete or will not open;
• you did not receive your download;
• the product is clearly different from its description, for example a wrong year, country or holiday;
• you were charged twice for the same order.

3. How to Ask for Help

Use our Contact page and include your order number, the email address used for the order and a short description of the problem. We usually reply within two working days.

Refunds go back to the original payment method through our payment partner. How long the money takes to appear depends on your bank or card provider.

4. Your Legal Rights

This policy does not affect any rights you have under the consumer laws of the country where you live.